Stage 1: Change - Let's define the changes

Our workplace change program will directly link between corporate objectives and values, and the reality of more collaborative workspaces. We achieve these links with our proven stakeholder engagement program, which utilizes specialist property focused change facilitators to identify the barriers for staff to change to new ways of working and to accept new technologies.

It is always our preference that we engage management and staff during this stage as much as possible, but we recognise that this needs to happen in a productive and time-efficient way. Each project requires a unique approach that is driven by variables such as time, cost, organisational and decision-making culture, leadership styles, project aspirations and objectives, client capabilities and resources. So our first task on any project is to agree with the client project team the appropriate approach.

Through a series of interviews, surveys, workspace evaluations and workshops we identify what is changing. Clarifying the workplace objectives, key enablers and critical success factors that are required to support the optimisation of service delivery. We will assess the readiness for change and the likely barriers to that change, in order to inform future communications.

Our principals are highly experienced in the development of change management strategies that are delivered by internal change teams, where we train the "change champions" and then mentor their work. The change management of AECOM Global engineering consultants at Mahuhu Crescent, Auckland is an example of this expertise.

Working through a structured methodology we develop a tailored change program to create a unified, cohesive workplace community that enables staff to thrive.